The Bigger the Brand, the More Likely Its Customers Feel Ignored

Published By: on 2014-10-29 at 12:21 pm No Comments
Entrepreneur Magazine

Entrepreneur-“American consumers have realized the power of the Internet to make their voices heard. In turn, companies are improving brand loyalty by inserting themselves into the conversation on Facebook, Twitter and other sites. However, while social media feels very personal, brands are still quite reluctant to offer their customers any truly collaborative tools…”

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